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    Salesforce regrets firing 4000 experienced staff and replacing them with AI

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    16 Comments

    6. tastylemming on

      Fantastic. It wasn’t always a poor idea, badly implemented, widely viewed negatively, and general held to be professionally in great distaste. *Failure was it’s obligation.* It has served its purpose.

    9. Fluffyshark91 on

      Welp, guess the company will just hire on a bunch of new people that don’t know what they’re doing at reduced pay from the old employees. Like that didn’t cross the company’s mind at any point.

    12. PontiusPilatesss on

      > “We assumed the technology was further along than it actually was,” one executive said privately.

      They “assumed” because they were too stupid and/or too lazy to check that it actually worked by using it themselves first. 

      My company is pushing for more AI use. Which could be fine, because it can be extremely useful when used for the right tasks, but they want it used for EVERYTHING. 

      Last week my manager used AI to create a plan for a complicated, multi-step, multi-security framework project within minutes and assigned it to my team to implement it. He was over the moon with how much time AI had saved him. 

      Except for one problem: it was about 70% factually incorrect, citing hallucinations as a source of truth, and it took us more time to comb through and fix the nonsense than it would have taken us to create the plan manually from scratch. 

      Manager’s response to our feedback? “Why didn’t you use AI to fix the hallucinations?”

    13. RedofPaw on

      The execs were so fucking pleased with themselves. New magic tech could cut their costs by millions. Big bonus for execs. Money money money.

      Then they discovered the magic tech needs way more supervision than they realized. And now it’s going to cost them more money. That makes them sad. Small bonus.

    14. zurnout on

      I don’t think AI is ready to replace humans either but this article is really questionable. The source is basically “internal sources” and “executives in private saying”. The site is especially ad infested garbage. Is any of this real or did AI write this article in search of engagement. Content creators know people love stories of executives being dumb.

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