Working in legal office I see this every day but with different problems. People call asking how to fix their immigration status like its computer that needs restart. My coworker always jokes we should put “have you tried not being undocumented” on our FAQ page but obviously we cant do that. The blue screen guy kills me though – reminds me of my old supervisor who would stare at frozen computer for like 20 minutes before asking for help. At least IT people get paid decent money to deal with this stuff, we just get yelled at in three different languages when we explain that marriage certificate from 1987 needs to be translated properly.
Maqoba on
Honestly, the red screen is the most concerning
Qanonjailbait on
Answer the orange guy’s question
Polenicus on
The password one hurts.
I’ve done all sorts of tech support , and it’s by far the most common one, where the issue isn’t that the end user forgot their password, but their utter refusal to *accept* it.
It’s *worse* now that I support industrial level infrastructure, because every so often you get the goober who after you do the password reset and everything works, they want to deep dive into the logs to ‘find who changed it’ or escalate to the development team for a ‘clear and serious security issue’ because they believe the software is changing passwords randomly.
*No one* in the business world records important passwords. They just fire the guy whose job it was to actually know all of the admin level passwords, then act confused when *no one knows the admin level passwords.*
Monotonegent on
Jiggle the handle on the chair. It’ll work until the new ones come in
clamroll on
No one using his actual name hits the hardest as former IT. That and “while you’re here… are you good with chairs” being something I have also been hit with lol
Only thing this is missing is a ” hey *wrong name*, do you wanna buy my home computer off me? It’s still just as good as when I bought it seventeen years ago, How’s $1850 sound? That’s $150 less than I paid, quite a steal actually!”
david1610 on
“Why can’t you just give me admin access” – datascience team
“We had a regular teams call with 650 people all with their cameras on, why is it lagging?” – senior director
“I created a maintained db in a 3gb Excel file, can this be productionized?” – Finance team
“I keep using up my printing allowance, I print off my emails and file them, it’s just how my brain works” – Betty
gellshayngel on
AAAAAAAAAAAHHHHHHH!
ecafsub on
So is he Jerry, Jason, or Jake?
Zolo49 on
“Why yes, I fully endorse chairs.”
JonhJonathan on
don’t tell them you know a thing or two about computers unless that is your job there !
12 Comments
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Working in legal office I see this every day but with different problems. People call asking how to fix their immigration status like its computer that needs restart. My coworker always jokes we should put “have you tried not being undocumented” on our FAQ page but obviously we cant do that. The blue screen guy kills me though – reminds me of my old supervisor who would stare at frozen computer for like 20 minutes before asking for help. At least IT people get paid decent money to deal with this stuff, we just get yelled at in three different languages when we explain that marriage certificate from 1987 needs to be translated properly.
Honestly, the red screen is the most concerning
Answer the orange guy’s question
The password one hurts.
I’ve done all sorts of tech support , and it’s by far the most common one, where the issue isn’t that the end user forgot their password, but their utter refusal to *accept* it.
It’s *worse* now that I support industrial level infrastructure, because every so often you get the goober who after you do the password reset and everything works, they want to deep dive into the logs to ‘find who changed it’ or escalate to the development team for a ‘clear and serious security issue’ because they believe the software is changing passwords randomly.
*No one* in the business world records important passwords. They just fire the guy whose job it was to actually know all of the admin level passwords, then act confused when *no one knows the admin level passwords.*
Jiggle the handle on the chair. It’ll work until the new ones come in
No one using his actual name hits the hardest as former IT. That and “while you’re here… are you good with chairs” being something I have also been hit with lol
Only thing this is missing is a ” hey *wrong name*, do you wanna buy my home computer off me? It’s still just as good as when I bought it seventeen years ago, How’s $1850 sound? That’s $150 less than I paid, quite a steal actually!”
“Why can’t you just give me admin access” – datascience team
“We had a regular teams call with 650 people all with their cameras on, why is it lagging?” – senior director
“I created a maintained db in a 3gb Excel file, can this be productionized?” – Finance team
“I keep using up my printing allowance, I print off my emails and file them, it’s just how my brain works” – Betty
AAAAAAAAAAAHHHHHHH!
So is he Jerry, Jason, or Jake?
“Why yes, I fully endorse chairs.”
don’t tell them you know a thing or two about computers unless that is your job there !