Why can’t more corporations be like these two?

    by Reciter5613

    29 Comments

    1. capybaring_capybara on

      Costco rotisserie chicken and hotdog are the only things preventing a socialist revolution in America

    2. Because “care” is seen as a risk. “care” is an investment strategy where you invest into that goodwill in hopes that it returns a profit. Its a long-term strategy that takes time, money, and may not see results for years. On the other hand you can objectively reduce everything into a numbers game where you dont need to care, just beat the numbers. E.g. streaming platforms: its easier to eat the cost of people quitting the service due to a price hike than it is to spend the money and effort to keep people where its seen as money lost either way; just one is a quicker path to profit with less hassle.

    3. When they treat you like a person instead of a walking wallet you stay loyal forever

    4. Having been a console gamer I look forward to the steam machine and making this pic a reality. If I could buy it from Costco even better

    5. Good_Silver_1446 on

      Steam and Gaben, absolutely, yes.

      Costco no, it’s publicly traded and by default puts it’s shareholders first. Low cost food gets customers in the door to spend more, if it didn’t work they wouldn’t do it

    6. DedeLionforce on

      Yeah I don’t think Steam, with their obscene predatory cash cow CSGO is really the example you think it is.

    7. Yahyathegamer749 on

      And these corporations are hated by everyone especially the government for some idiotic reason besides extreme jealousy

    8. Add Arizona tea and chic-fil-a to that list. Say what you want about chic-fil-a, but you have to work as a low level employee there before you can actually own a franchise.

    9. MaleficentToe8553 on

      Nah steam just pretends to care they have been recommending ashes of creation to me on there curated list.

    10. People know the companies that don’t care, yet they still keep giving them their business.

    11. Valve is privately owned and Costco’s CEO had to threaten someone with murder to keep the hot dogs and pop at $1.50

    12. I don’t understand Costco but it doesn’t seem like it cares for it’s customers when you have to pas a subscription just to enter the place. Could someone explain how? I don’t shop there so I wouldn’t know

    13. LemonFlavoredMelon on

      “It doesn’t make money!” they scream as Steam and Costco are still in business…

    14. gergobergo69 on

      idk about costco but steam is the goat in my humblest opinion

      and probably gog too

    15. It’s kind of crazy that today, providing good value to your customer is a radical, differentiating business strategy.

    16. OwnLadder2341 on

      Steam? The company being investigated for illegal gambling and sued for strong arming developers into keeping game prices high, costing all of their customers?

    17. Bro steam does not care about you. Their ToS is a whole mess and Valve has had a bunch of controversies in the past. 

    18. FrankSinatraCockRock on

      They both aren’t perfect, but in a way that makes them better as being too good is inherently suspicious. There’s a bunch of various things valve has done which I feel like is relatively low hanging fruit due to how easy it is to pull up/ how often it is pulled up. Costco constantly changes some of the layout to incentivize you to browse more. Oh the chocolate bars you normally got? It’s like 20 meters away now for some reason and you have to go hunting for it.

      As someone who shops for other people for money, Costco changes it up a bit too much with some of the smaller/ non super specific items. Toilet paper, cases of water, paper towels and bulk toothpaste won’t change where they’re located too often if ever, but almonds might fucking teleport to Narnia across the store because fuck you. The quarterly floor reset that happens at other stores seems to happen like 10+ times annually at Costco.

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